Case Study - Arriva Trains Wales Arriva Trains Wales have invested in new hand held contactless ticketing systems for use on trains across the network. To safely secure these valuable devices and meet Card Payment Industry regulations (CPI), Arriva contacted Keytracker for a solution. Challenges: Arriva Trains Wales operate on a network stretching countrywide from Anglesey to Cardiff, many stations are in remote locations or are unmanned. Stations that are manned have operating hours meaning that outside of these hours’ conductors cannot access the equipment needed in a secure and auditable way. There were additional factors with conductors taking their breaks and having to carry valuable equipment with them and the issue of equipment reliability, with handheld devices needing regular

Join for free to read