Overview The client is a leading insurance provider for smartphones, tablets, appliances and other consumer electronics with nearly 300 million customers globally. The company offers robust insurance policies to protect mobile devices and partners with many of the top wireless network providers around the world. Its popularity and large customer base makes it a target for fraudsters. The Business Problem Targeted phishing attacks were carried out against customers by attackers pretending to be the client, saying they needed certain information about the insurance policy. Fraudsters then used that policy information to submit claims and get free phones and other devices, which they would resell on the black market. This fraud was costly to the firm and its wireless clients, as we

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