Case Study

Arkansas State University & Blackboard Transact

Arkansas State University & Blackboard Transact

Pages 2 Pages

blackboardtransact.com STUDENTS ON CAMPUS • 11,000 DEGREE PROGRAMS • 40 programs across 150 fields of study CHALLENGES • A two-person department managed all card services manually • Merchants had to wait 30 days (or more) to get paid, even for high-volume accounts • Merchant transactions took 15 to 20 seconds to process via traditional phone lines • ASU’s card department handled all troubleshooting and repair calls at the merchant level

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