The Mercantile Exchange | 30 South Wacker Drive | 22nd Floor | Chicago, IL 60606 | www.libertyadvisorgroup.com ApplicA tion Av AilAbility center of excellence Case Study: Fortune 100 Global Financial Services Company / Program Management Business Problem: A Fortune 100 Global Financial Services Company needed to identify and address a number of issues, resulting in sagging system availability metrics and exposure to large risk

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