Case Study

Apple

Apple

Pages 2 Pages

“it was pretty amazing service really- from the point of making the call for help to actually seeing the guy at work with his special screwdrivers” What is even more remarkable is that he also gave me a lesson in how best to use my machine and it now works better and faster than it ever did before” Circle of ser- vices “These devices are great when they work- but when they don’t, your whole business world is on hold. I could not afford that to be the case and eacs did a fantastic job in just getting on and fixing it for me. I was so time pressured and a bit stressed too- but, they just gone on with it... no fuss or histrionics. I now know what I was doing wrong, and I have to say- the hints and tips that I got from Zach were an added benefit- three week

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