PROCESS MINING SUCCESS STORY When Dutch financial services provider APG Group purchased Celonis in 2017, this was the result of curiosity for understand- ing and improving customer-oriented pro- cesses. Ever since, the team has enjoyed the newly found insights and optimized returns for both APG and its customers. APG Group is a financial services provider with a portfolio that contains services like pension administration, asset man- agement, executive consultancy and employers’ services. APG performs these activities on behalf of (pension) funds and employers in sectors such as education, government, construction, housing as- sociations, energy and utility companies and medical specialists. APG manages 451 billion euros in pension assets for its clients in these sectors (Jul

Join for free to read