Case Study Animation Studio Successfully Implements Jira Service Desk ©2020 Praecipio Consulting American Computer Animation Company transitions to Jira Service Desk for Onboarding & Offboarding solution 1 Overview Our client, one of the leading animation studios in the world, had utilized a system for years that they developed in-house to manage incoming work requests. Over time, they started to see issues arise with the functionality and integration of their platforms, such as unsatisfactory user experience, lack of customization, and the inability to automate repetitive tasks. In this particular case, the onboarding and offboarding processes became problematic and subsequently left their IT team members to manually create several tasks within their system each time an emplo

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