An Omnichannel Digital Banking Platform for a Canadian Bank ATTENTION. ALWAYS.THE CUSTOMER SCENARIO A Canadian bank that serves a network of 27,000 financial professionals across key business verticals including: financial advisors, deposit & mortgage brokers, and mutual fund & insurance manufacturers. In a country whose banking sector is firmly rooted to a traditional construct, the Canadian Bank wanted to provide a highly digitized retail banking environment for their customers. They had legacy applications that needed an upgrade to incorporate this digital vision. To make customers enjoy banking experiences from the very beginning, the bank was keen on digitizing the customer on- boarding process, making it 100% paperless. From a smooth customer on-boarding process, secure fu

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