An Ideal Customer Success Story: S&P Data
An Ideal Customer Success Story: S&P Data
6 PagesAn Ideal Customer Success Story: S&P Data S&P Data uses Ideal’s Artificial Intelligence to improve candidate experience, decrease time to fill, and improve retention rates.I used Ideal at a previously company and we had tremendous success. When I joined S&P Data, I partnered with Ideal because I knew it would solve our core challenges. Sara Benincasa, Vice President of Human Resources The Challenge: S&P Data struggled with contact rates, recruiter workloads, and high turnover. S&P Data is the leading North American contact center, with 7 locations across the U.S. and Canada. It’s Fortune 100 and Fortune 500 customers pride themselves on offering the highest-quality customer service, which is achieved through the people hired at S&P Data. 7 locations across the U.S. and Cana
