An Energy Provider suffers a series of serious power outages. - The company required better status updates the next time a big outage occurs.
An Energy Provider suffers a series of serious power outages. - The company required better status updates the next time a big outage occurs.
1 PagesAn Energy Provider suffers a series of serious power outages. The company required better status updates the next time a big outage occurs. hmbnet.com | 614.221.6831 | solutions@hmbnet.com | 570 Polaris Parkway, Suite 125, Westerville, OH 43082 The Solution: HMB began by extensively revamping the mapping (GIS) systems. Utilizing the industry leader in GIS systems, ESRI's ArcGIS, HMB digitized the maps and provided integration with the Customer Information, Billing and Asset Management systems. With the mapping infrastructure set, the next big component was implemented: the Outage Management System. By providing an interactive application for technicians, outage information could be managed and controlled. Finally, with outage data being captured, a public facing web site provide
