A U.S.-based nonprofit educational institution partnered with KnowBe4 to strengthen cybersecurity after seeing 34% of users fail an initial phishing test. Integration with Active Directory enabled a quick rollout to thousands of users, with targeted training based on department. New hires now complete Kevin Mitnick training, and ongoing phishing tests ensure reinforcement. Over three years, phishing susceptibility dropped to single digits, and user engagement surged via the Phish Alert Button. Leadership, initially skeptical, became supportive with weekly reports and full program visibility. KnowBe4’s ease of use, engaging content, and strong vendor relationship drove lasting cultural change.

Join for free to read