AmTrust Financial, a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses, was founded in 1998 and expanded rapidly through organic growth and more than 40 acquisitions, becoming a Fortune 500 firm with $6.7 billion in revenue and 7,000 employees across 70 countries. AmTrust’s manual recruitment processes and dispa- rate HR systems were unable to support its expan- sive growth. In fact, by 2015, AmTrust was spending $16 million with staffing agencies to source and hire talent and taking more than 80 days to fill open positions, largely due to a lack of visibility into the status of job applications and offers. As Kimberly Bowen, AmTrust’s vice president of talent acquisi- tion, explained, “We were in the stone age. There was a

Join for free to read