Case Study
Amplifon Retail Senses Demand Data at Every Stage of Distribution and Achieved Significant Gains in Quality of Customer Service
Amplifon Retail Senses Demand Data at Every Stage of Distribution and Achieved Significant Gains in Quality of Customer Service
www.toolsgroup.com Amplifon Retail – Senses demand data at every stage of distribution, including point of sale (POS) and by channel – Cut inventory levels by 18% and obsolescence by 40% – Contributed to a significant improvement in the quality of customer service Project and Objectives When a customer walks into an Amplifon hearing store with a prescription or to be tested, they walk out that day with a custom, specialist-designed heari