© Copyright ALE International 2015. ALL RIGHTS RESERVED CENTRALISED CONNECTIVITY FOR THE BIGGEST CONTACT CENTER IN EGYPT BENEFITS CASE STUDY Americana main lines of business are operating 1,480 food & beverage outlets, as well as manufacturing food products. It is one of the world’s most successful franchise operators with activities spanning 13 countries with over 63,000 employees from 21 nationalities. Americana’s n

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