1 A veteran in the home loan and consumer refinance product space, this customer has been in the business since 1995. Catering to consumers and institutional partners in the United States, the organization generates an annual revenue of over $800 Million. In the process of tightening their network-level security structure, the firm discovered the weak link in their PKI – the manual management of certificates via spreadsheets, which resulted in an onslaught of problems, including but not limited to: Challenge #1: The usage of spreadsheets to track TLS certificate expirations and renewals was an inefficient, manual method which led to frequent outages and downtime caused by the aforementioned expirations. Consequence: Anomalous effects often follow system downtime – apart from internal

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