Case Study

American Meadows

American Meadows

Pages 1 Pages

844.438.7272 sales@zembula.com ® Challenge: + American Meadows used Zembula’s pre-built package tracking templates to create an image that provides up to the second information about where a customer’s package is. They were able to easily customize the colors and fonts in the template to match their brand. Additionally, thanks to the flexibility of the Zembula platform, American Meadows was able to create versions for both mobile and desktop, ensuring that all information was easily readable from all device types. Customers are able to track their orders and know exactly what the shipment status of their packages are, from within a single email. Providing this information directly in an email has led to a decrease in calls to customer service. -Erin Morrissette, E-Commerce Manager

Join for free to read