Case Study
Amadeus creates new, highly usable travel booking flow
Amadeus creates new, highly usable travel booking flow Amadeus Quick Shopper optimally blends individual preferences and corporate travel policies Challenges: increasing user adoption Before delving into the design review of Quick Shopper, HFI began by reviewing customer feedback, traveler usage of existing functionality, and Quick Shopper objectives. HFI also interviewed multiple stakeholders within Amadeus to illuminate the business context