ALVERNIA UNIVERSITY ? Systems Integration ACCOUNT BACKGROUND Alvernia University is a liberal-arts focused institution with nearly 75 undergraduate and graduate academic programs, all centered on the Franciscan core values instilled by its Founders. With a 121-acre campus in Berks County Pennsylvania and two satellite centers in Philadelphia and Pottsville (Schuylkill County), Alvernia relies heavily on technology to facilitate teaching and learning, connecting students to professors and many outside educational resources that otherwise would not be accessible. CHALLENGE Alvernia’s ideal solution to improve productivity and efficiency included upgrades to an already-strong foundation of instructional technologies. Goals for the upgrades included: Connect multiple remote endpoints easily an

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