Algar Telecom, a leading Brazilian telecommunications provider, transformed its business with Spotfire® visual data science, addressing challenges in data accuracy, siloed analytics, and high costs. By creating a Center of Excellence in Analytics powered by Spotfire, Algar centralized KPIs, improved collaboration, and empowered employees to make data-driven decisions. The unified platform enhanced service quality, reduced churn, optimized investments, and enabled personalized customer offerings through behavioral clustering. Spotfire's geoanalytics capabilities also guided smarter network infrastructure investments. This data-driven culture revolutionized operations, exceeded analytics maturity benchmarks, and strengthened customer connections across Brazil.

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