Case Study
Alcatel-Lucent: Optimizing Customer Interactions through a Transformational Solution
Alcatel-Lucent Optimizing Customer Interactions through a Transformational Solution HIGHLIGHTS • I ndustr y Transformational integrated communications solutions for business, providing a universal view and management of each and every customer interaction, based on a company’s unique business criteria • Business O ppor tunit y Manage complex solution- level requirements and their interdependencies, while at the same time tightening th