Case Study
Al Ahli Bank of Kuwait transforms customer documentation handling with OpenText
SUCCESS STORY Al Ahli Bank of Kuwait (ABK) Industry • Financial Services Solution • OpenText TM Content Suite Partner • MGS Al Ahli Bank of Kuwait transforms customer documentation handling with OpenText Bank saves time, increases collaboration and improves customer service with OpenText Content Suite “In some cases, processes that used to take two or three days have been reduced to just hours or even minutes. OpenText Content Suite helped us speed up and simplify processes, eliminating document loss and improving visibility.” Laila Ahmed Area Operations Manager (EDMS Retail Banking Project Manager) Al Ahli Bank of Kuwait Results Reduced customer documentation processing time from days to hours or minutes Improved overall customer service with better document handling and pro