Airnautic AG, a Swiss air freight and logistics service provider, implemented DocuWare in February 2020 to reduce paper dependence and streamline processes across its decentralized operations. Initially aiming for an electronic archive, the company quickly adapted to the system during the COVID-19 lockdown, enabling remote work. DocuWare improved efficiency by centralizing document access, reducing search times, and eliminating the need for faxing or emailing documents between locations. The system also automated processes like invoice verification and payment approval, helping the company operate smoothly and paperlessly, even during the crisis.

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