Case Study
AI helps to choose just the right purse
AI helps to choose just the right purse Wittchen personalizes the customer experience using artificial intelligence from Synerise Client Staff Network WITTCHEN S.A. With Synerise since 10.2019 450 employees 100 stores in 4 countries + e-commerce “Building relationships is particularly important for Wittchen since there is no greater asset than customers who identify with the brand and return for additional purchases. Thanks to Synerise, we can better understand the needs of visitors to our online store and respond with specific, personalized suggestions. This makes shopping a better experience for customers and allows us to achieve our business and image goals.” Natalia Karpiuk Marketing Coordinator for e-commerce, Wittchen Challenges Client • increasing the customer