Automating the dispatch process Agriline Products Ltd Case Study Company Details Agriline Products Ltd is one of the largest suppliers of vintage and classic tractor spares in the UK. Agriline also has a wide range of tractor related collectables and gifts, as well as a complete range of workshop tools and accessories. The Challenge The Solution The Results ? Enhance customer service levels by improving dispatch process ? Free up employee time ? Avoid data anomalies caused by human error ? Automate the data entry steps in the dispatch process ? Identify other areas in the business where processes could be improved ? 500+ man hours saved in the warehouse per annum ? Customer service levels enhanced ? Improvements made to delivery success rate Applications Used ? Sage 20

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