www.ancile.com All Around Smarter TM Case Study: AGL and staff retrained, all too often they would leave the business and take with them the valuable knowledge about the business. “The whole process was becoming a vicious circle,” explains AGL’s Training Delivery Manager, Sharon Ritchie. As a business and team, we found ourselves constantly on the back foot trying to ensure that staff had access to the most accurate information.” AGL r

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