AGL Energy Transforms SAP Testing for Agile Drawing on more than 180 years of experience, AGL Energy (agl.com.au) is a leading provider of gas, electricity, and solar Photo Voltaic [PV] solutions to more than 3.6 million customer accounts across Australia. Recognizing that today’s customers expect faster and more personalised ways to interact with their utility providers, AGL invested $300 million in a Customer Experience Transforma- tion (CXT) program. The program underscores their commit- ment to continuously deploy and evolve innovative products and services that give customers a high degree of control over their energy. To support the program, AGL’s management launched an Idea to Production in five days initiative for AGL’s SAP delivery units. However, the teams responsible fo

Join for free to read