www.percona.com AGENT511 Uses Percona to Architect and Support Critical Municipal Database Infrastructure AGENT511 is a leading vendor of hosted, managed, multi-channel communication platforms for enterprise contact centers and text to 911. Its solutions combine intelligent message routing and notification supporting the most popular communication channels: SMS, MMS, email, voice, and social messaging. AGENT511 uniquely offers a wide range of high-availability, extensible applications such as customer engagement hub, complex triggered alerts, self-service two-way virtual assistants, and multimedia live chat. Its clients include municipal governments, major utilities, financial institutions, and Fortune 100 brands. The company delivers mission-critical applications to eme

Join for free to read