CLIENT CASE STUDY AFL Telecommunications Removing the pain with outsourced IT services Four years ago, AFL, a Swindon-based manufacturer and installer of fibre optic cable and products, had serious problems with their IT. Every day laptops and desktops would crash and every day staff complained about the poor response from the firm’s IT support provider. Sometimes the provider’s IT engineers simply gave up and walked away from a problem. “That just wasn’t acceptable,” said Mark Turner, Operations Director at AFL. Knowing that outsourced IT support should be a robust, cost-effective solution, Mark set out to find an alternative supplier. A group company in Bracknell already used and recommended IT Support 365 and so AFL approached us. www.itsupport365.co.uk 08450 510600 Fro

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