Effecting Change in Affective Computing The Company is a major US provider of health insurance plans to almost 50 million customers. More than a million healthcare professionals, as well as thousands of hospitals, are part of the Company’s global network. A major initiative in healthcare is the push towards telehealth. Customers demand access to healthcare options and providers without having to travel to an office. Forward-thinking organizations are answering this need with technology- powered solutions that respond to patients’ concerns in the comfort of their own homes. The growing focus on telehealth and the drive toward care empathy initiatives find their conflux in affective computing. This involves analyzing facial expressions, tone of voice, and other non-verbal cues to

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