Customer Requirements Theakston’s Brewery brew a range of quality beers, famous for their ‘Old Peculier.’ They are committed to upholding their traditional brewing methods in a brewery building which is 150 years old. However, to meet ever increasing demand, Theakston’s recognized the need for operational improvements in areas, such as materials handling, that would have no effect on the quality of their beers. 1. Until early 2000, malt was

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