Advanced Info Service transforms Security Operations Centre with scalable, automated processes to boost incident response management
Advanced Info Service transforms Security Operations Centre with scalable, automated processes to boost incident response management
4 PagesAdvanced Info Service transforms Security Operations Centre with scalable, automated processes to boost incident response management CASE STUDYAdvanced Info Service Plc (AIS) | Case Study 2 Challenges Advanced Info Service had a traditional SIEM tool, with many incidents to manage on traditional CSOC processes. In order to manage incidents properly, AIS needed to have a ticketing information management system. Outcome + Ease of management of incidents: manage incidents’ service level agreements (SLA) + Accelerated detection and response times: Reduced mean time to detect (MTTD) and mean time to respond (MTTR) as security alerts are qualified & remediated in minutes, instead of days, weeks and months + Reduced false positives: data is available for study within secon
