Case Study
ADSelfService Plus helps Maldon District Council's support team improve its productivity
About the Company The Maldon District Council governs the town of Maldon in Essex, England. Formed on April 1, 1974 under the Local Government Act 1972, the district now covers an area of 358.78 km2. The council takes care of a wide range of services for its residents, from healthcare to waste collection. Business Challenges Being a government organization, Maldon District Council's support sta is always occupied with critical tasks—at times, so occupied that council members have to wait some time for their accounts to be unlocked. The support team also has to maintain Active Directory (AD) data for end users, but manually updating all these details was becoming too much to handle. ADSelfService Plus helps Maldon District Council's support team improve its productivityADSelfService