www.diversitytravel.com www.diversitytravel.com www.diversitytravel.com www.diversitytravel.com Providing SMEs with travel solutions, exclusive fares & a personal service Case Study: ADRA-UK Client Obstacles 1. Low priority for incumbent TMC ADRA-UK felt like a low priority with their previous travel management company (TMC) despite a long- standing relationship, and were not provided with enough options to effectively tailor trips to meet their needs. Over the course of 10+ years, ADRA-UK identified a decrease in diligence from their TMC who were growing in size. ADRA-UK felt that as their TMC was dealing with an increase in larger clients, they were falling by the wayside and further down their travel management company’s list of priorities. This was substantiated by increasing

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