Case Study
Adapting, evolving, and accelerating during times of crisis
CUSTOMER SUCCESS STORY Adapting, evolving, and accelerating during times of crisis. 3 new event statuses created 1 week turnaround to create process form 3 days to launch, implement, and deploy enterprise-wide training Unexpected crisis can impact meetings and events on a global scale, creating new standard operating procedures and changing social norms. Having a strong crisis management strategy is critical in ensuring the well-being of attendees and the overall health of the business. By aggregating event insights through integrated technologies, event managers can ensure visibility into the larger program impact during times of crisis. Anticipating Gaps in Risk Management Steven Shultz, Head of Strategic Meetings Management (SMM) at Lincoln Financial Group, understands the va