Case Study

ADA

ADA

Pages 2 Pages

Innovative Solutions to Support and Improve ADA Call Center March 20, 2015 CUSTOMER-FOCUSED • PERFORMANCE-BASED “Now our backend fulfillment process is easy to learn, easy to u s e . ” ? Arlene Erskine, Managing Director, Center for Information and Community Support The American Diabetes Association leads the fight against the deadly consequences of diabetes and the fight for those affected by diabetes by fund

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