Case Study

Acurite

Acurite

Acurite “The feedback the community provided allowed AcuRite to improve their products through valuable consumer insights and product idea submissions.” CHALLENGES • Over 2,300 topics in the community • Over 2,700 community members • 112 Products supported on Get Satisfaction • Customer since 2011 AcuRite was launching their first product featuring a software/mobile component. They wanted to ensure that their customer support team cou

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