Case Study

Achilles FPAL Helps ABB Demonstrate Added Value Based On Proven Performance And Increased Customer Satisfaction

Achilles FPAL Helps ABB Demonstrate Added Value Based On Proven Performance And Increased Customer Satisfaction

Pages 2 Pages

Challenge ABB’s strategy was to become more visible to a greater number of new buyers and find a way of demonstrating their added value services and past delivery performance ratings clearly, on a level playing field. Using Achilles FPAL, customers have access to up-to-date, independent customer feedback on ABB’s proven capabilities rather than just retaining long term Framework Agreement suppliers or selecting lowest cost solutions. ‘Ach

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