Achieving IT Delivery Assurance Through Effective Enterprise Release Management WHITE PAPER Delivery Assurance isn’t a new concept for companies developing and delivering software. The overarching goal - ensuring that new software is delivered on time and on quality, whilst maintaining the integrity of applications in production - has not changed. However, due to increases in IT complexity and higher expectations of agility and quality, the need for a more holistic approach to delivery assurance has never been greater. Developers have a number of tools at their disposal and testers take solace in tools that help track test cases and manage defects. However, Program managers, IT delivery managers, and delivery assurance managers have been forced to compromise with a c

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