At a glance Industry Healthcare Customer 22 Clinics in Michigan 10 Clinics in South Carolina 390 Employees Challenges Inadequate network resiliency Frequent outages at clinics Slow application performance Obsolete voice systems Solutions SD-WAN ConciergeTM Dual access active/active connections Managed Network Security OfficeSuite UC® and UCaaS CCaaS Results Significantly reduced outages Faster application performance Better call center experiences Single provider Reduced costs Network impediments required a check-up As the head of a two-person IT team, Rob Chaney Jr., manager of IT for Wright & Filippis, has his work cut out for him. “IT is the interface between the technology and the clinics,” says Rob. “But we’re also here to support the infrastructure of the company as a whole

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