Sometimes customer appointments can slightly overrun or our sales representative may hit some unexpected slow moving traffic. The RAM Tracking platform allows us to anticipate that they may be late to their next appointment; therefore we can contact the customer and politely inform them of this. This enhances the service we provide and portrays a professional and efficient business image. Visiting our customers on a regular basis is part of the service standard we strive to offer. Using RAM I can run a report on a specific customer address and monitor the number of visits they have received over a given timeframe, ensuring my team meet the service standards promised. The RAM platform allows us to import our customer locations, meaning we can quickly view which customers we

Join for free to read