Case Study
Absolute Secure Access Provides Mission-Critical Communications for AA’s Roadside Assistance Service
Absolute Secure Access Provides Mission-Critical Communications for AA’s Roadside Assistance Service
absolute.com UK’s largest vehicle breakdown service, AA, responds to an average of 10,000 requests for roadside assistance every day. Absolute Secure Access Provides Mission-Critical Communications for AA’s Roadside Assistance Service With Absolute Secure Access, AA is able to Provide Uninterrupted, Real-Time Mobile Communications to Empower More Effective Response CASE STUDY2 absolute.com AA / TRANSPORTATION / CASE STUDY THE STORY Improving Safety and Efficiencies in the Field In the UK, drivers depend on the services AA provides. To improve efficiency, safety, and customer service, the organization decided to shift away from its central call center to a mobile-first model that was distributed and field-based. When customers use the dedicated AA smartphone app to reques