Overview Abbott Laboratories, a $20bn healthcare company based in Lake Bluff, Illinois, creates breakthrough products in diagnostics, medical devices, nutrition, and branded generic phar- maceuticals. The company has 94,000 employ- ees and operates in more than 150 countries worldwide. Its portfolio of medical devices in- cludes in-vitro diagnostics and point-of-care systems used to perform immunoassays and blood screening. The company’s medical test and diagnostic instrument systems are used worldwide by hospitals, laboratories, blood banks, and physician offices to diagnose and monitor diseases such as HIV, hepatitis, cancer, heart failure, and metabolic disorders. Challenge As a medical device manufacturer, Abbott Laboratories faces distinct—and uniquely de- manding—qualit

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