Case Study

A tour guide organisation gets a new lease of life

A tour guide organisation gets a new lease of life

Pages 3 Pages

S u c c e s s S t o r i e s A tour guide or ganisation gets a ne w lease of life Fr om a clunky system to a str eamlined solution, Lange Nelle gets unique and personalised softwar e Lange Nelle is a non-pr ofit or ganisation that runs guided tours in and ar ound Ostend in a variety of languages, including Dutch, Fr ench, English, German, and Spanish. The tours take place on foot, b y bike, or b y bus and attr act tourists fr om ar ound the world. oostendeaho y .be C h a l l e n g e Fr om paper to pr ogr ess At first, Lange Nelle used to run the business using pen and paper for the most part. A theatr e booking pr ogr am was adapted to take r egistr ations for tours, but it wasn 't user-friendly . Making edits to bookings was difficult and took up a lot of emplo yee time. The or ganisat

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