Case Study
A Systematic Update for an Outdated Process
www.engagedly.com (650) 485-1642 sales@engagedly.com Case Study2 911 Washington Avenue, St. Louis, MO 63101 | sales@engagedly.com A Systematic Update for an Outdated Process In Need of an Up-To-Date Learning Process Coupa is a business spend management plat- form that delivers premium strategic analysis and directs clients to allocate and spend money appropriately. This inclusive platform handles cli- ents’ procurement, invoices, expenses, payments and more. Coupa University, within Coupa, is an area of the company that is dedicated to learning and familiarizing both employees and clients with the software. Vice President of Coupa University, Johnathan Fear, and his team are responsible for all of the learning procedures at Coupa. This in- cludes handling product documen