The challenge For the Enterprise Architect at the London Borough in question, the increasing number of users who accessed their IT services remotely was both a blessing and a curse. Remote access promised greater flexibility and effectiveness. However, managing the existing authentication infrastructure had also become a growing challenge, while helpdesk calls continued to rise. Expenses grew because the existing system was priced per token, every new user added to the cost which was also repeating every three years due to the existing vendor’s old-fashioned licencing model. The solution Verisec offers a Two Factor Authentication (2FA) solution which empowers the end users – as many of them as needed – enabling them to manage their own security devices according to IT policy, vas

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