Case Study
A Quest to Be the Best: Itron Technology Helps Houston Utility Achieve Ambitious Operational and Customer Service Goals
A Quest to Be the Best: Itron Technology Helps Houston Utility Achieve Ambitious Operational and Customer Service Goals
City of Houston, TX A Quest to be the Best: Itron Technology Helps Houston Utility Achieve Ambitious Operational and Customer Service Goals BACKGROUND The City of Houston Public Works and Engineering Department delivers drinking water to nearly 3 million residents over a four-county, 600-square-mile service area. On its website, the Department defines its mission as “protecting public health, protecting the environment and providing superior