Customer Success Story: The Case of the Priceless Piano The Situation Recently contents specialists accepted an assignment to inspect objects, authenticate exactly what they were, and provide valuations. One of the items to be inspected was a pristine vintage Bösendorfer piano. Or was it? Cracking the Case When we arrived at the insureds home, the owner was anxious to show his items, including his beloved “vintage” piano. As soon as the pia

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