SOLUTION The search for a Softswitch brought Genetsis to Bicom Sys- tems. Intrigued by the website, Genetsis contacted Bicom Sys- tems and reviewed the products and options. They found their solution in Bicom Systems PBXware and TELCOw- are software on three servers. The first two servers were Class 4 and 5 Softswitches using PBXware and the third was TELCOware with bill- ing functionality. In order to make PSTN calls, they obtained two C

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