Case Study

A newly launched boutique hotel, Hotel Dylan had its owner looking for a cloud based PMS as he required remote access

A newly launched boutique hotel, Hotel Dylan had its owner looking for a cloud based PMS as he required remote access

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(A case study of Hotel Dylan, Woodstock, New York) A newly launched boutique hotel, Hotel Dylan had its owner looking for a cloud based PMS as he required remote access. On researching, he came across one of his competitor’s website using the Hotelogix web booking engine and was impressed with the ease of booking. He was also quite taken with the fact that Hotelogix was a premium partner of TripConnect. Within a month of implementing TripConnect with Hotelogix PMS, Hotel Dylan’s bookings increased by 10%. Paul says, “A cloud based PMS was important for me as I needed to be able to access the system from anywhere and communicate with my General Manager regularly.” The Selection Process: Being an artistically designed hotel that paid great attention to details, the owner did not want to comp

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