That was our situation at Almadar Aljadid. Established in 1995 in Tripoli as the first mobile operator in North Africa, we are the only wireless provider in Libya. Almadar Aljadid offers business, enterprise, institutional, government, and consumer wireless products and services 24/7 across our digital channels to five million subscribers. Our vision is to transform the lifestyle of Libya’s digital citizens and enable their personal and professional success. I run our SMSC unit and have weathered a series of ups and downs with various vendors since joining Almadar Aljadid in 2013. Our most recent upheaval found us scrambling to find a new VAS vendor when our previous supplier’s SMSC gateway reached end of life. Support Levels Had Plummeted We started the search on the back f

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